We are closed on Monday.

From Tuesday to Friday we are open from 2PM - 9PM.

From Saturday to Sunday, we are open from 12PM - 7PM.

*for public holidays opening hours, do stay updated with our Instagram announcements.

We are at 20-A, Lorong Rahim Kajai 14, TTDI 📍 above 99 Speedmart!

Use Waze to drive to LOOOP, 20-A Lorong Rahim Kajai 14, Kuala Lumpur.

The closest station to LOOOP is MRT Bandar Utama, after that you can either take GRAB or the T812 feeder bus to "Komersial Burhanuddin (2)".

We accept cash, QR Pay, bank transfer, debit and credit card (Visa and Mastercard only).

We use DuitNow QR Pay which is compatible with all major banks and e-wallets.

No. All items are sold “as is,” and are considered a final sale. They are not eligible for a return, refund or exchange.

Major defects will be pointed out to you but in general, signs of wear & tear is to be expected with well-loved secondhand clothing.

No, you do not need an appointment to shop at LOOOP.

Appointments are only required for those looking to sell with us.

Our prices range from RM10 – RM200+ depending on the style, quality & condition of each piece. We also have weekly discounts as detailed in the question below.

All items are on their own 8-week cycle.

Items on their 1st - 5th week are sold at full price. Items on their 6th and 7th week are sold at 20% off and items on their 8th week are at 50% off.

The weeks are tagged by colour and you will have to refer to our notice board in-store to see which colours are on discount.

New arrivals will be added to the racks everyday.

We have a curated selection of pre-loved blouses, shirts, t-shirts, tank tops, pants, jackets, dresses, hats, scarves, vests, cultural wear, evening gowns and shoes available in store.

We mostly carry womenswear, but we always have a selection of unisex pieces as well – quantities & sizing vary depending on what our consigners bring in to sell each week.

Yes you can! Slide into our DMs if anything we’ve featured on our stories catch your eye 👀

We offer in-store pick up or delivery via courier. For more information, you may read through this post.

Unfortunately we cannot cater to people outside of the Klang Valley at the moment – due to our selling process being mainly physical & in-person in store.

Please come to the store with your parent or guardian who can consign with us on your behalf.

All risk in, and liability for, your items (including loss, theft, or destruction) remains with you.

We are not liable for any loss, cost, damage, or claim suffered or incurred by you or any third party in connection with the loss, theft, or destruction of your items at any time during the cycle.

Please refer to our Terms of Service for more information.

No, you must make an appointment with us here to drop off your clothing to sell.

We release new slots on a BI-WEEKLY basis, every 2 weeks, on Sunday at 9:00PM, so if there are no available times now, please check back within the next 2 weeks.

Do note: For returning consigners, you can only make an appointment once your previous or current 8-week cycle is complete.

You may bring in up to 15 items for us to curate from, however we only accept up to 10 items per appointment.

You must bring items into the store yourself, and you cannot send us your clothing via delivery.

We require you to be in the store to take home pieces we do not accept, to create your account with us and to sign your drop off receipt.

You may bring in up to 15 items for us to curate from, however we only accept up to 10 items per appointment.

This is so we can diversify the styles and sizing available in our store, and offer more people the opportunity to sell with LOOOP.

No. Once you agree to sell with us, you must complete the 8-week cycle.

During your appointment you may let us know if you intend to pick-up your unsold pieces or opt for us to donate them on your behalf instead.

If you decide to pick-up your unsold items, they must be collected by the pick-up date stated on your drop-off receipt. It is your responsibility to keep track of this date as any items that remain with us beyond this time will automatically become property of the store.

Your items will sell with us on an 8-week cycle.

It will be sold for 5 weeks at full price, Week 6 & 7 at 20% off, and Week 8 at 50% off.

You may opt to either pick up your unsold items at the end of your 8-week cycle or allow us to donate your pieces on your behalf. It is your responsibility to keep track of your expiry date given to you on your receipt.

You may make an appointment via our homepage on the website. It will redirect you to our booking platform.

You cannot make an appointment with us physically in-store.

We release our appointments on a BI-WEEKLY basis (every 2 weeks), on Sunday at 9:00PM via our website.

To keep up with the latest updates and announcements, do follow our Instagram.

Due to our thorough onboarding process, and our limited space in store, we can only take in as many pieces as we can onboard and that the store can fit.

This means we are fully booked for the week – we release slots on a BI-WEEKLY basis (every 2 weeks), every Sunday at 9:00PM.

To keep up with the latest updates and announcements, do follow our Instagram.

Yes. We charge a flat RM15.00 consignment fee. You will only make this payment after our curation process, if you decide to proceed with your consignment process.

Do note: If less than 5 of your items pass our curation, we will not proceed with your consignment process and you may opt to either donate your items through our LOOOP for GOOOD initiative or bring them home with you.

Let us know via email or message us directly on Instagram – we are active on both platforms & will reply you accordingly.

If you cannot make it for your appointment, please cancel your appointment or let us know in advance so we can release the slot for others.

If you do not show up for your appointment without notifying us, you will be barred from making another appointment with us for the next 2 months.

Please be prepared to spend a minimum of 30 minutes in the store.

You are not allowed to make more than one appointment per cycle. Your cycle must end before making a new appointment with us.

Our selection focuses on high quality women’s & gender neutral clothing. We look for gently-loved, timeless pieces, that are inclusive in sizing, with quality fabrics, great construction.

We also take in well-made basics (like t-shirts), and traditional clothing, with consideration of our local festive seasons throughout the year. For non-apparel, we also accept bags, shoes, sunglasses, belts, hats & scarves.

Items that sell well in the store include local labels such as Whimsigirl & Anaabu, unique vintage pieces, high quality denim from brands such as Levi’s, as well as blouses, shirts & jackets.

We do not take accessories, jewellery, underwear, swimwear, costumes, winterwear, socks, children’s and babywear. We also do not take in high luxury items from brands such as Chanel, Louis Vuitton & Prada as these items require official authentication.

Please do not bring in fake or imitation goods. Our team can request for additional proof of authentication if needed.

We do not accept more than 5 brand new items with tags per appointment. We focus on rehoming pre-LOVED pieces.

Do note: If less than 5 of your items pass our curation, we will not proceed with your consignment process and you may opt to either donate your items through our LOOOP for GOOOD initiative or bring them home with you.

You may opt to donate them via our LOOOP for GOOOD initiative, or take them home with you.

Do note: We will not proceed with your consignment process if less than 5 of your items pass our curation.

No, please do not send us pictures of your items.

Our curation and selection process takes place in our store only. It’s important for us to observe the fabric and finer details up close to determine the quality and longevity of your items.

If less than 5 of your items pass our curation, we will not proceed with your consignment process.

You may opt to either donate all your pieces through our LOOOP for GOOOD initiative, or take them home with you.

All items sold through LOOOP are priced by our team.

Factors that influence pricing include quality, condition, brand, workmanship & demand of each piece.

Items from fast fashion brands such as Shein, H&M, Cotton On, Forever 21 etc as well as pieces from miscellaneous Shopee or Taobao brands will be priced lower in general.

No, LOOOP works on a consignment basis. You will receive 20% - 50% of earnings from each sale, depending on the sale price of your items, and we will payout your earnings via Bank Transfer on the Monday after your cycle ends (all cycles end on Sundays).

If you do not agree to our price(s), you must, within 24 hours of receiving your Email Price List, notify us that you intend to collect your items and then collect them within 7 days.

If you notify us but fail to collect your items within 7 days, we will continue to sell them in store at the price we determined.

Sale price of RM1.00 - RM39.99 = 20% split to consignor

Sale price of 40.00 - RM99.99 = 30% split to consignor

Sale price of RM100.00 - RM299.99 = 40% split to consignor

Sale price of RM300.00 and above = 50% split to consignor


We will take up to a week to process and price your selected items. You will then receive an email with a summary of all the pieces you have with us, along with their prices, and the percentage split applicable per piece.

Do note that discounts on Weeks 6, 7 and 8 will affect the sale price and therefore, the final consignor portion awarded.

Once we have priced your items, you will receive an email with a summary of all the pieces you have with us, along with their prices, and the percentage split applicable per piece.

Each time your item sells, you will receive an email notification which states the item sold, the sale price it was purchased for and the consignor portion earned from the sale. It will also summarise the balance of your earnings.

You may also log in to the Looopie Portal at any time to view the balance of your earnings and any settlements that have been paid to you + see which of your items have sold, expired, or are still active on our racks in search for a new home.

Your earnings will be paid to you at the end of your cycle via Bank Transfer. This payment will occur on the Monday after your cycle ends (all cycles end on Sundays).

The expiry date for your cycle is written on the drop-off receipt given to you during your appointment.